⚠️ IMPORTANT: This article refers to the Legacy version of SalesNexus. The Legacy SalesNexus will be sunset by the end of July 2026. It's time to migrate to the new SalesNexus. Here's how to start the process.
If you need help, consider our Migration Training and Full Service Migration packages.
Note: Some steps may vary depending on the phone model and Android version.
Stock Android Browser
- Open the Internet browser and tap the the Menu button (⋮). If your device has a physical Menu button, you can press it instead.
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Click "Settings" in the menu. You'll find this at the bottom of the menu.
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Click "Privacy & security" This will open the privacy options for the browser.
- Tap "Clear cache" at the top of the menu. You'll be asked to confirm that you want to delete the cache.
Samsung Browser
- Open the Samsung browser ("Internet") and tap the Menu button (⋮). If your Samsung device has a physical Menu button, you can press that as well.
- Click "Settings" in the menu. This will open a new screen.
- Click "Privacy" in the Advanced section. This will open the Privacy menu.
- Click "Delete personal data" A list of checkboxes will appear.
- Check the "Cache" and "Cookies and site data" boxes and tap "Done." This will delete all of the browsing cache from the Samsung browser.
Google Chrome
- Open the Chrome browser and tap the Menu button (⋮). If you don't see this, you may need to pull down on the page.
- Click "Settings" in the menu that appears. On smaller phones, you may have to scroll the menu down to see it.
- Click "Privacy" in the Advanced section. This will open a new menu.
- Scroll down and click "Clear Browsing Data" This button is at the bottom of the Privacy menu.
- Ensure that "Cache" and "Cookies, site data" are checked and then click "Clear" This will delete all of the cache for Google Chrome.
Mozilla Firefox
- Open the Firefox browser and click the Menu button (⋮). This can be found in the upper-right corner of the screen. You may have to pull down on the open page to see it.
- Click "Settings" in the Firefox menu. This will open a new screen.
- Click"Privacy" This will open the Privacy menu.
- Scroll down and click "Clear now" You'll find this in the "Clear private data" section.
- Ensure that "Cache" is checked and then tap "Clear Data" This will delete the cache (and anything else you had checked) for Mozilla Firefox.
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